www.boxertrix.com

Well, that was a wasted 60 miles, phoned them up and asked if I could get a new BT020 fitted since it was bordering on illegal since it's down to the wear indicators.

"No problem sir, we take the last vehicles in at 16:30, is it on a bike or a loose rim?". On the bike naturally as I'd spend more money driving there and back in the Land Rover than what it costs for the fitting on bike charge.

I get there, and have to wait twenty minutes for anyone to come see me about the bike, eventually someone turns up and asks what i want.

"Just a BT020 on the front, the rears still got plenty of life in it" (being only half way worn through the Pilot Power, I aint going to waste money and another three months of riding")

<deep draw of breath through the teeth>

"Sorry sir, can't do that, you have a sports tyre on the back"

"It's only half worn so I aint going to waste money".

"Well sir, we could fit you a new BT020 on the front and a new BT020 ont he rear".

"I aint got the money for both this month, the rear was planned to be done by you next month, which funnily is in less than a week, if it's an issue".

"Well, all we can therefore do is fit you a new Pilot Power on the front...."

"Hold on!, I've got a Pilot Power on the back, which due to the temperature at the moment does not get upto temperature and therefore slides more than what the front does, and you want me to fit a set of tyres that are totally wrong for this time of year??"

"Well, that's all we can do sir, the tyre companies state we musn't fit non-matched tyres, and a bloke who brought in a loose tyre and then fitted it to a mismatched rear tyre then had an accident, killed his pillion wife and we were up in court"

I nearly at this point said that the twat shouldn't have ridden his bike beyond the tyres capabilities, and at that not taken a pillion as I refuse to do at this moment in time with badly worn tyres. But I decided that I wasn't going to get anywhere so left and just been onto a shop down in Eastleigh who will fit me a BT020, for £15 cheaper, and have agreed that it is not a preferable combination, and that I should ride carefully until the new year when I will bring the bike in again for a rear BT020.

Anyhoo, to summarise

'dever never on the phone warned me that they only fit matched tyres when they do one at a time
'dever allowed me to leave the facility with a tyre that was illegal to use since it was down to the wear indicators, and in places half way through them.
'dever were going to cost an extra £15!!!!!!

I was going to buy a full set of BFGoodrichs for my Land Rover from them at £410 for a set, stuff that now, Ebay here I come

Hmmmm!!!!!

Tossers

Unfortunately its all about liability, I got it wrong ,The dealer didn't tell me otherwise, Who can I blame----See you in court!!! Can't say I'm happy about this situation but its the way things go now-a-days.


Peter.

Bang on Peter,i have quite a bit to do with the trade,that chap who came through the door the other day,not a pot to piss in,can you help me out mister i'll turn me pockets out to show you how skint i am,is more than happy to come back and beat your down down with the full force of the law to breath down ones neck when things go wrong,i didn't know!! no one told me!!!

But do you know what the killer is??? every single one of e'm reckons he was going come back in two weeks time to spend a million quid.

minivin wrote:"Well, that's all we can do sir, the tyre companies state we musn't fit non-matched tyres, and a bloke who brought in a loose tyre and then fitted it to a mismatched rear tyre then had an accident, killed his pillion wife and we were up in court"

I nearly at this point said that the twat shouldn't have ridden his bike beyond the tyres capabilities

Mate - do you know that's what happened? In one breath you say you were going to ride out with one tyre that slides more than the other (cos they're mismatched) then in the next you say without any evidence this bloke shouldn't have ridden beyond his capabilities I ride with mismatched tyres ALL the time and they sure can produce some weird behaviour - perhaps this bloke wasn't that experienced and they caught him out. Unfortunately not everyone is a riding god - someone died after all

You decided to ride over there on a barely (if at all) legal tyre, and it was your choice to ride out on it. You did have a safer option after all so I don't see how you can blame them for that either.

Like Chris says - every bugger you ever meet is full of 'yea yea I'll change that next week' promises and 90% of them are just full of bulls*it so it's not surprising they take the safety first attitude. They have to assume everyone they serve is a potential tw*t, especially on bikes.

The £15 or so they would have charged to fit the tyre might have been better spent on Landy petrol and taking a loose wheel to which they fit tyres free if I'm not mistaken.

I'm not having a go. I just think you're being harsh and I don't like it when people blame others for things when they're partially responsible themselves

Jason

That's why I take them loose wheels one at a time.

TBH it's rare these days to find a tyre fitter knowledgeable enough to actually notice that. Though that does sound like a slightly jobsworth attitude.

I took them a rear that had an 010 on it and asked for a Metzeler roadtec. They asked me what was on the front and didn't quibble when I said it was another 010, just warned me to be careful.

BFM are great when it comes to this sort of thing.
Sp front st rear etc.. what I dont understand here, is I thought it was down to the owner of the vehicle what to have fitted? Im not aware of any law or required practice which dictates that tyres have to be matched?
Is there such a ruling?

Seems fairly straght forward to me. You ride in and ask them to fit a mismatched tyre that will leave them legally exposed and they refuse.

However, they offer to fit either a matched tyre (not ideal in this weather but still a legally safe option for them) or a matched pair of 020's both of which you refuse.

You then choose to ride off on the illegal tyre that you arrived on. This is fine by them as they are still not liable.

The only thing I can see that they may have done wrong is not to advise you when you rang that they wouldn't fit mismatched tyres, but hey, you know now

Personally, I'd have opted for the 020's and taken the part worn rear away with me. Being skint is no excuse - that's what credit cards were invented for

Adam

well having just got back in after a broken tooth, tends to keep you away from the computer when the nerve is proud.....

Anyhoo, the latest news I hear is that 'dever is owned by new people, they aint interested in the bikes and that's another reason why their prices have gone up..... they don't like Cox Motorcycles in Eastleigh who I went to as Cox undercut them heavily (£16 cheaper on a front BT020 to the same fit and balance). Anyhoo Cox picked up on the front wheel being buckled as their balancing machine noticed something not right, this happened after I went over a mini roundabout one night a year ago, and warned me that the bike wont handle right till the tyre was worn to take into account the slight dip the tyre has, oh and they warned me the brakes bind. Dever never warned me of this which is a bit concerning since it was easy to detect on the balancing machine however that's another story......

But anyhoo, the story was told to me by the mechanic, so it's his story, NOT MINE! and why should I pay £15 to take the Land Rover try and beat a system by corruption...... you plead decency and how they are hard done, only to then say to do to them the same that got them in court....... double standards